Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
development@4tier.com
Article
Last Month
Orders Find and View Orders To find a specific order number or address, the search bar can be used. There are multiple options for viewing and sorting the order list. Click the down arrow for a column to sort in ascending or descending order, or remove a previously added sort. Order number Address of property County address is located in Legal descr
This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All
Import To FileScan v1.0 Admin Guide Contact Support@4TierSoftware.com Import to FileScan will open in admin mode and display Application Settings: License Gateway will be pre-populated with the URL for the license. License Validation Interval determines how often the license is checked and can be altered to check more frequently or infrequently. Wa
Import To FileScan v1.0 User Guide Contact Support@4TierSoftware.com Introduction This user guide outlines Import to FileScan (FI) updates that allow the user to import documents in bulk to FileScan by moving a folder with valid GF number into a watcher folder. Using Import To FileScan When the user has multiple documents under one GF number that th
Print To FileScan v3.1 User Guide Abstract Updated User Guide which outlines use of Pre-defined FileScan Descriptions, Categories, and Subcategories Contact Support@4TierSoftware.com Introduction This user guide outlines Print To FileScan (PTFS) updates that enable the use of pre-defined FileScan Descriptions, Categories, and Subcategories. If Descr
Print To FileScan v3.1 Admin Guide Abstract Updated Admin Guide which outlines the steps to install and setup Print to FileScan for user access. Contact Support@4TierSoftware.com The Print to FileScan Manager is a windows application designed to provide a simple way to archive documents in FileScan. Simply select the print option from within an appl
Dashboard - For All Roles The dashboard displays any unbatched ledgers, by company, with all associated details. Select the desired company from the dropdown Ledgers with errors display at the top with a Hover over the to see what the error is To only see ledgers with errors check the box Once errors are corrected in RamQuest use the to clear the
Follow the steps below in ResWare to complete the recording process with the ET Wizard Documents Tab Attach recording package with the Document Type of Recording - Recording Document. Recording Tab Click the Recording tab then click Add Select Other from the Document Type drop-down Enter Recording Package in the Description field then click Save S
Q: If there are prior year, unpaid taxes the seller is responsible for, how do I include them in the Net Sheet? A: 14 Feb 2024: There is a current fix to include a new field in the Estimated Property Taxes section called “Prior Year Taxes Not Yet Paid by Seller”. It should be deployed to operations by the end of Feb 2024. A work-around for not havin
Release 3.1 Details An admin can setup single or multiple clients and databases through the admin screen Users who belong to AD groups associated to multiple clients or databases are able to select which client/database they wish to use when importing files Users who belong to AD groups associated to multiple clients or databases are able to set use
ERROR: Could not send ResWare Note via XML because no remote Document Type mapping exists for PartnerCompanyID: 4106845. DocumentTypeName = Recording – Recorded Documents NOTE: ET Wizard is PartnerCompanyID 4106845 Error Encountered by: Escrow Officers Cause of error: The attached Recording Package is named incorrectly Solution: Document Type should